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  • CRA retains messing up regardless of an elevated headcount and larger funds
Written by BlogsoneJuly 16, 2025

CRA retains messing up regardless of an elevated headcount and larger funds

Finance Article



A person looks at a Canada Revenue Agency homepage. Taxpayers filed 87,543 objections to CRA assessments in 2024.

The variety of

Canada Income Company

(CRA) audits on taxpayers has elevated over time. There’s nothing flawed with that because it has an essential job to do to manage our nation’s advanced tax legal guidelines and make sure the integrity of our self-reporting system.

Nonetheless, a very good portion of the audits end in reassessments asking for taxpayers to pay extra. Some taxpayers will merely pay the revised quantities, however many object, and it is not uncommon for such assessments to be outright reversed after a big passage of effort and time.

For instance, for the fiscal 12 months ending March 31, 2023, taxpayers filed 64,711 objections to CRA assessments. For the 2024 fiscal 12 months,

objections spiked

to 87,543, a 35 per cent enhance.

What number of of these objections are finally resolved within the taxpayer’s favour? Latest statistics on this are onerous to search out, however a

2016 report

from the auditor basic confirmed that just about two-thirds of objections have been finally resolved within the taxpayer’s favour. I’d recommend this development has continued since then.

Why does this occur? In my expertise, most of the assessments are primarily based upon a poor understanding of the tax regulation or primary rules.

For instance, I’m conscious of a taxpayer who was not too long ago subjected to a

GST audit.

The audit ought to have been easy as a result of his enterprise is straightforward and his accounting data are impeccable though the numbers are giant. As an alternative, the audit course of has dragged on for greater than 30 months with quite a few “conferences” with the auditor.

In the course of the conferences, it was clear that the auditor was “working from residence,” with youngsters taking part in within the background and the auditor visibly distracted. Ultimately, a proposed reassessment was

issued by the CRA

for hundreds of thousands of {dollars}.

How was that computed? The auditor was satisfied that transfers of monies from one monetary account to a different monetary account of the taxpayer have been topic to GST. After all, most individuals know that’s not the case. The present monies merely go from one hand to the opposite with no taxable provide occurring. However the auditor caught to that foolish proposition.

After a prolonged time frame with a lot backwards and forwards, that place was appropriately dropped by the CRA and one other a lot smaller reassessment issued. However the reassessment was incorrect. The taxpayer was left with a dilemma: merely pay the wrong quantity and transfer on or file a proper discover of objection. The taxpayer selected the latter, primarily out of precept for the reason that revised greenback quantities don’t warrant important skilled assist.

One more reason why the CRA’s assessments are finally resolved in taxpayers’ favour is that the company will not be thorough in attempting to know the related information.

I’m conscious of one other scenario the place the CRA reassessed a taxpayer after a prolonged evaluation of a difficulty. It seems that the reassessment was primarily based on a whole misunderstanding of the information by the CRA, however that they’d the proper information obtainable to them.

As an alternative, they relied on different years’ data, which, after all, makes a big distinction within the total evaluation. The taxpayer rightly objected to the reassessment and is awaiting an accurate end result.

These examples, and plenty of extra, are indicative of the numerous waste of assets that happens each time there’s a reversal of the reassessment. It’s additionally a missed alternative to construct public belief. And for small companies and common Canadians, it may be financially punishing to battle the CRA’s missteps with out skilled assist.

Is throwing extra assets on the CRA an answer? No. The CRA’s headcount grew to 59,155 folks in 2024 from 40,059 folks in 2015, a rise of 47.6 per cent. Has this resulted in higher audits or decreased objections? Nope.

And what about more cash for the CRA’s total funds? Its

budgeted authority

was $13.2 billion for the 2022-23 fiscal 12 months. For the 2025 12 months, it was $21.4 billion, an $8.2-billion enhance, or 62.1 per cent, in three years. Has this helped scale back objections and enhance audits? Once more, a convincing no.

Final week, Mark Carney’s authorities made it identified to the varied ministries that value reducing is coming. Finance Minister François-Philippe Champagne despatched communications to his cupboard colleagues that they should discover methods to

reduce spending

by 7.5 per cent in 2026-27, 10 per cent the next 12 months and 15 per cent in 2028-29.

That’s a very good begin, nevertheless it

must go quite a bit additional

, however the

objections

of the public-sector unions and the same old doomsday predictions about such cuts.

Will such cuts have an effect on the CRA? Seemingly. Nonetheless, is it the answer to the issues outlined above? Hardly. Such cuts will solely scratch the floor of the bloat of the biggest authorities company.

As an alternative, it’s my proposition that the next must be completed:

  • Require all authorities workers, however particularly the CRA, to return to full-time attendance on the workplace. Administering Canada’s advanced tax legal guidelines requires fixed coaching and mentorship. That is very troublesome to do when working from residence.
  • Rent better-quality teammates who’ve improved minimal {qualifications} when employed. If this requires minimal and most base salaries to extend, nicely, so be it. So long as the bloat has been eliminated total.
  • Fee an exterior value-for-money audit, mandated by Parliament or the Treasury Board, to scrupulously consider the CRA’s operations. If the federal government received’t materially act on auditor basic reviews, maybe a private-sector lens will ship the wake-up name they’ll really heed.

The CRA’s ballooning headcount, funds and enabling employees to do business from home haven’t improved outcomes; they’ve entrenched mediocrity with taxpayers footing the invoice for incompetence. We don’t want extra auditors; we’d like total enchancment. And we’d like management keen to demand that change for the good thing about all Canadians.

  • The quantity of wealth leaving Canada can be eye-opening for a lot of Canadians
  • A 1% tax reduce is not tax reform neither is it needle-moving for many Canadians

Kim Moody, FCPA, FCA, TEP, is the founding father of Moodys Tax/Moodys Non-public Shopper, a former chair of the Canadian Tax Basis, former chair of the Society of Property Practitioners (Canada) and has held many different management positions within the Canadian tax neighborhood. He may be reached at kgcm@kimgcmoody.com and his LinkedIn profile is https://www.linkedin.com/in/kimgcmoody.

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